Families caring for medically fragile or special needs children carry a level of pressure and exhaustion that often goes unseen. Even with in-home pediatric nursing and personal support services available, many parents in Georgia still struggle to receive the consistent, compassionate care their child deserves.

At Unique Pediatric Hearts, our mission goes beyond providing in-home care. We work to truly understand every family we serve, their challenges, their fears, and their hope for a better tomorrow.

Why Unique Pediatric Hearts Exists

“I walk into homes where parents are seconds away from giving up,” says owner Emily Swift. “Not because they don’t love their child, but because they’re exhausted, burnt out, and feel like no one is listening.”

Emily’s work goes far beyond clinical oversight. As the owner and operator of Unique Pediatric Hearts, she assists with daily operations, supports nurses and caregivers, and personally connects with every family who reaches out. Her goal is to be the steady voice in the chaos, a reliable partner navigating the overwhelming world of pediatric home care.

For many families, that support changes everything.

In-Home Pediatric Care Tailored to Your Child and Your Life

Unique Pediatric Hearts specializes in in-home pediatric health care, offering:

• Skilled nursing

• Personal support services

• Care coordination

• Family-focused guidance

• Advocacy for families receiving GAPP services in Georgia

Unlike agencies that view care as a checklist, UPH approaches every home with one mindset: No two families are the same and no care plan should be either.

A Clear, Stress-Free Intake Process

Starting pediatric home care can feel overwhelming, but UPH simplifies the experience from the very first call.

Step 1: Reach Out by Phone or Email

Families begin with a meet-and-greet or intake conversation, usually conducted over the phone. This is a chance for us to learn about your child, understand your concerns, and answer any initial questions.

Step 2: Receive Your Digital Intake Packet 

After the first conversation, families receive a digital intake packet containing four essential forms each explained clearly so parents always understand exactly what they’re signing. One of the most important documents is the Freedom of Choice form, which many agencies skip or minimize.

At UPH, we highlight it because:

• You can choose any of Georgia’s 440 approved agencies.

• You can transfer at the beginning of any month.

• You deserve transparency, not pressure.

“We will never hide the fact that you have options,” Emily says. “If we cannot meet your family’s needs, you should feel empowered to make the best decision for your child.”

Step 3: Approval and Custom Care Plan

Finally, once approval is received we can begin with a care plan. Most families receive approval within 30–45 days, after which a custom care plan is created and designed specifically around the child’s medical needs and the family’s daily reality.

Supporting Parents Who Are in “Fight-or-Flight Mode”

In our recent video, Emily shares that the difficult truth is many parents she meets are emotionally at the breaking point.

“They’re exhausted. They’re burnt out. They’re no longer sleeping. And they’re terrified something is going to happen to their child.”

For some parents, the lack of support has escalated to the point where they feel they can no longer keep their child at home. Emily has seen families surrender their child to DFCS simply because they couldn’t get the help they desperately needed.

This is why UPH focuses on whole-family care, not just medical care. When visiting a home, Emily and her team consider:

• Parental stress level

• Financial strain

• Caregiver burnout

• Gaps in medical or therapy support

• What the family needs today, not just what’s listed on a form

“I know the child is being cared for the best the parent can,” Emily says. “My concern is the parent who hasn’t slept in days, the parent who’s scared to ask for help, the parent who feels alone.”

Advocating for Georgia’s GAPP Provider Families

One of the biggest issues in pediatric home care is inconsistent support among GAPP providers. 

Unique Pediatric Hearts is passionate about ensuring families understand and know their rights.

“If one GAPP provider can go above and beyond, every GAPP provider should be doing the same," says Emily. "Families deserve advocacy, not silence.”

Too many parents stay with agencies that:

• Don’t return calls

• Don’t assist with scheduling

• Don’t provide consistent nurses

• Don’t explain paperwork or options

• Don’t fight for approvals

UPH is committed to changing that through transparency, education, and unwavering support.

Why Families Trust Unique Pediatric Hearts

Because we don’t just build care plans, we build relationships.

We know every child by name, not by case number. We respond quickly, listen without judgment and understand that care is both clinical and emotional. More than anything, we help families find hope again.

“When parents finally realize their child is in good hands,” Emily says, “you can physically see the weight lift off their shoulders. That moment is everything.”

If You’re Overwhelmed, You Don’t Have to Do This Alone

Your child’s care matters. Your family’s wellbeing matters, and you deserve an agency that fights just as hard as you do. Whether you’re navigating pediatric care for the first time, looking for a new provider, or simply exhausted and searching for support, Unique Pediatric Hearts is here for you.

Call Unique Pediatric Hearts today to start the intake process and give your family the support, clarity, and care you’ve been searching for. Click here to get started!